Shipping & Returns

SHIPPING

Shipping fees depend on the size of your order, shipping destination, and selected shipping option. Your custom orders will be shipped from Southern California.

  • UPS Ground (Standard)
  • UPS Next Day (Expedited)
  • UPS 2 Day (Expedited)
  • UPS 3 Day (Expedited)
    Expedited shipping is an additional cost. 
    • Once your mockup is approved, our typical turnaround is 4-6 weeks. Tracking numbers will be sent to the email address on your account and can be tracked at www.ups.com.

     

    RETURNS

    Any custom-made products are only eligible for returns if there are manufacturing defects. Please email us at info@teamjdub.com within 30 days after the order is delivered. Quality-related concerns will be handled on a case-by-case basis.

    J-DUB does not offer refunds on products purchased through a third-party. Please contact the seller directly for information on their return policy.