Frequently Asked Questions
Caps: 24 each for an initial order; no minimum on re-orders. Bags: no minimum
Digitizing: no. Screen set-up charges: yes.
Yes we can; there is a nominal artwork fee based on time to create the logo.
The customization is endless. Caps and bags can be embroidered anywhere!
Cap embroidery : front- 3” x 4”; side or back- 1-1/2” x 2”. Bag printing is normally 9” x 9”; smaller for smaller bags.
Upon your request, we can provide you with a mockup of your finished cap or bag; an embroidered color swatch is also available.
Since we are the manufacturer, we are able to offer you a fast turn-around time unlike many import companies. Once artwork is approved, you will receive your caps within 2-3 weeks, and bags within 4-6 weeks.
UPS Ground; Next day , two day, and/or three day delivery are available.
Yes. A free J-DUB stock sample is available at no charge. A custom made sample request will require a sample charge; once an an order is placed, a portion of the sample charge will be credited on your initial order.
We accept checks or credit cards. Terms of Net 10 for all numbered purchase orders from schools.Authorized credit card deposits are required for all orders; credit cards are used to secure an order and will not be charged until the entire order is shipped.
The best way to contact us is either through email at email@example.com or toll free at 877-887-6281.
All orders shipped to a California account, with no re-sale number, will be charged California sales tax.